Income Support Number – 0843 487 1817

Income Support Contact NumberIncome Support is categorised as a social security benefit and aims to assist those with lower incomes. Income Support can be claimed in conjunction with additional benefits such as housing benefit, council tax benefit and assistance with the cost of health care, they can all be contacted by using our Income Support Contact Number. The DWP (Department for Work and Pensions) is responsible for overseeing the application of Income Support, with local Jobcentres handling the majority of day-to-day administration.

Everyone’s situation is unique yet one aspect links them all – the delicate issue of finance – understandably, may people prefer to discuss their circumstances via telephone rather than entering personal information online.

Contacting Income Support & Discussing your situation

If you wish to speak to the Income Support customer services team, please phone the contact number provided – your call will be swiftly directed to the right department. Alternatively, you could contact your local ‘Jobcentre Plus’ – if you would rather telephone before visiting please call 0843 487 1817, lines are open from 8am until 6pm on a Monday to Friday.

Income Support – at-a-glance information

Income support generates many questions, from eligibility to applications, therefore we have produced a user-friendly guide covering issues which regularly arise.


Qualification for Income Support depends upon certain criteria including:

  • Age – claimants must be between 16 yrs. old and Pension Credit age.
  • Being pregnant, a carer, a lone parent (with a child under 5 years old) or a person with a disability – these are all typically reasons for eligibility.
  • No or low income also typically adheres to basic criteria.
  • If you work less than 16 hours a week (dependent on the circumstances) and if your partner works less than 24 hours a week often acceptable factors.
  • Those aged 19 in full-time education and are a parent or not living with a parent (or a representative with parental responsibility) usually meet eligibility specifications – as do refugee students (aged 19) choosing to study English.
  • Unpaid voluntary work doesn’t always effect your claim.
  • Those on parental or paternity leave can generally still claim Income Support.

Income Support Contact NumberReasons why you may not qualify include:

  1. If you have savings of £16,000 or more.
  2. You are in the care of the local authority.
  3. The inability to enter the UK without permission.
  4. Those in receipt of ‘JSA’ (Job Seekers Allowance) or ‘Employment and Support Allowance’.

Please note that these are general guidelines and it is imperative to address your case on its own merits – to speak to an Income Support advisor simply call the Income Support number provided.